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TERMS & CONDITIONS

CUSTOMER CARE

I’m a Customer Care section. I’m a great place to write a long text about your company and your services, and, most importantly, how to contact your store with queries. Writing a detailed Customer Care policy is a great way to build trust and reassure your customers that they can buy with confidence.

 

I'm the second paragraph in your Customer Care section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

PRIVACY & SAFETY

I’m a Privacy & Safety policy section. I’m a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully. 

 

Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!

WHOLESALE INQUIRIES

I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!

 

I'm the second paragraph in your Wholesale Inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

PAYMENT METHODS

PAYMENT METHODS

  • Credit / Debit Cards

  • ​PAYPAL

  • Offline Payments

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Our Customer Service is here to assist you

Our Customer Service is here to assist you

ABOUT US

Discover Your Everyday Beauty

At My Look Glow, we believe beauty is about feeling confident, comfortable and your best self every day.

Our collection is thoughtfully selected with a focus on beauty, self-care and practical products designed to complement your everyday routine.

We’re here to make discovering new beauty essentials simple and enjoyable — from everyday favourites to those little finds that make a difference.

Welcome to My Look Glow.

SHIPPING & RETURNS

At My Look, orders are processed within 1 to 2 business days, with standard delivery to the United Kingdom taking approximately 7 to 20 business days after dispatch.

If you wish to return an item, please contact us within 14 days of receiving your order atsupportmytorylook@gmail.com. Returns are subject to applicable conditions and UK consumer rights.

For assistance, please contact our customer service team at supportmytorylook@gmail.com.

Thank you for shopping with My Look!

SUPPORT

Our Customer Service team is here to assist you with any questions or concerns.

supportmytorylook@gmail.com

Returns & Exchanges Policy

At My Look, we want you to be completely satisfied with your purchase.

If you are not satisfied with your order, you may request a return within 14 days of receiving your item.

To be eligible for a return, the product must be in its original condition, unused and, where possible, in its original packaging.

To request a return, please contact our Customer Service team. We will provide you with the necessary instructions and assist you throughout the process.

Once we receive and inspect the returned item, we will confirm whether your return has been approved and provide you with the next steps.

My Look — Customer Service

TERMS & CONDITIONS

Welcome to My Look. By using our website, you agree to these terms and conditions.

Products & Pricing: We aim to provide accurate product descriptions and prices. Prices and availability may change without notice.

Orders & Payments: All orders are subject to payment confirmation and product availability.

Shipping & Returns: Orders are processed within 1 to 2 business days, with estimated UK delivery of 7 to 20 business days after dispatch. Returns and refunds are subject to our policies and applicable consumer rights.

Privacy: Your personal information is handled in accordance with our Privacy Policy.

Contact Us: For any questions, please contact us at supportmytorylook@gmail.com.

Thank you for shopping with My Look!

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