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CUSTOMER SERVICE

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REPRESENTATIVES AND BEAUTY ADVISORS ARE AVAILABLE

MON-FRI: 8am - 9pm PT

SAT-SUN: 8am - 9pm PT

CALL US

123-456-7890

CHAT WITH US​

Representatives and Beauty
Advisors are available:

MON-SUN: 8am - 9pm PT

LOCATIONS

FIND US IN ANY OF THESE LOCATIONS

500 Terry Francine Street

San Francisco, CA 94158

123-456-7890

500 Terry Francine Street

San Francisco, CA 94158

123-456-7890

500 Terry Francine Street

San Francisco, CA 94158

123-456-7890

500 Terry Francine Street

San Francisco, CA 94158

123-456-7890

500 Terry Francine Street

San Francisco, CA 94158

123-456-7890

500 Terry Francine Street

San Francisco, CA 94158

123-456-7890

500 Terry Francine Street

San Francisco, CA 94158

123-456-7890

500 Terry Francine Street

San Francisco, CA 94158

123-456-7890

FREQUENTLY ASKED QUESTIONS

Frequently asked questions

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ALL MADE UP

UP TO 25% OFF
MAKEUP DEPARTMENT

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Our Customer Service is here to assist you

Our Customer Service is here to assist you

Our Customer Service is here to assist you

ABOUT US

Discover Your Everyday Beauty

At My Look Glow, we believe beauty is about feeling confident, comfortable and your best self every day.

Our collection is thoughtfully selected with a focus on beauty, self-care and practical products designed to complement your everyday routine.

We’re here to make discovering new beauty essentials simple and enjoyable — from everyday favourites to those little finds that make a difference.

Welcome to My Look Glow.

SHIPPING & RETURNS

At My Look, orders are processed within 1 to 2 business days, with standard delivery to the United Kingdom taking approximately 7 to 20 business days after dispatch.

If you wish to return an item, please contact us within 14 days of receiving your order atsupportmytorylook@gmail.com. Returns are subject to applicable conditions and UK consumer rights.

For assistance, please contact our customer service team at supportmytorylook@gmail.com.

Thank you for shopping with My Look!

SUPPORT

Our Customer Service team is here to assist you with any questions or concerns.

supportmytorylook@gmail.com

Returns & Exchanges Policy

At My Look, we want you to be completely satisfied with your purchase.

If you are not satisfied with your order, you may request a return within 14 days of receiving your item.

To be eligible for a return, the product must be in its original condition, unused and, where possible, in its original packaging.

To request a return, please contact our Customer Service team. We will provide you with the necessary instructions and assist you throughout the process.

Once we receive and inspect the returned item, we will confirm whether your return has been approved and provide you with the next steps.

My Look — Customer Service

TERMS & CONDITIONS

Welcome to My Look. By using our website, you agree to these terms and conditions.

Products & Pricing: We aim to provide accurate product descriptions and prices. Prices and availability may change without notice.

Orders & Payments: All orders are subject to payment confirmation and product availability.

Shipping & Returns: Orders are processed within 1 to 2 business days, with estimated UK delivery of 7 to 20 business days after dispatch. Returns and refunds are subject to our policies and applicable consumer rights.

Privacy: Your personal information is handled in accordance with our Privacy Policy.

Contact Us: For any questions, please contact us at supportmytorylook@gmail.com.

Thank you for shopping with My Look!

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© 2022My Look. All rights reserved.

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